Advanced · HR-Adjacent · Clarity-Creating

The Missing Piece

A practical framework for building competency models that actually describe the job.

At a Glance

Camp leadership roles are hard to describe on paper. They involve multiple supervisors, overlapping responsibilities, and gray areas that a traditional job description can’t capture. A competency model works differently, it starts with what success looks like in the role and works backwards to the specific behaviors and skills that produce it. This training gives directors a practical framework for building competency models that inform hiring, development, and performance management across the organization.

THE PROBLEM

Job descriptions check the HR box. Competency models give staff a roadmap for what success actually looks like.

The job description for most camp leadership roles was written to satisfy an HR requirement. It lists responsibilities without describing what it actually takes to do the job well. When something goes wrong, there’s no shared language for naming it. When something goes right, there’s no framework for replicating it.

The result is that organizations end up waiting for the person who figures it out on their own rather than building the conditions that make success predictable. Competency models change that.

WHAT’S INSIDE

4 Core Modules

Why Job Descriptions Aren’t Enough

A direct look at what job descriptions do and don’t do, and why camp leadership roles are particularly hard to capture in the standard format. Multiple supervisors, overlapping responsibilities, and complex stakeholder relationships are the norm at camp and the exception in the job description template. This module makes the case for a better tool.

A clear understanding of what competency models do that job descriptions can’t

Backwards Planning from Success

The core methodology of this training. Directors start by identifying what success looks like in a specific role, then work backwards to the behaviors and skills that produce it. This module includes a structured exercise where participants identify success markers for a role at their own camp.

A working list of success markers and the competencies behind them

Writing Your First Competency Model

A framework for organizing competencies into core, role-specific, and leadership categories, and a set of guidelines for writing behavioral indicators that are specific enough to be measurable. Participants leave this module with a drafted competency model for a real role at their camp.

A drafted competency model ready to refine and implement

Making Competency Models Work

How to use a completed competency model across the organization: in hiring decisions, staff development conversations, performance management, and policy creation. Includes a discussion of how to introduce competency models to a team without generating anxiety, and how to build the habit of updating them as the role evolves.

An implementation plan for the competency model they’ve drafted

WHO IT’S FOR

Built for
Supervisory Staff

CAMP DIRECTORS

HR & HIRING

EXECUTIVE DIRECTORS

PROGRAM DIRECTORS

Designed for directors and senior leaders who are responsible for hiring and developing staff. Works well as part of a strategic planning process or during the off-season when there’s space to do organizational development work.

FORMAT & LOGISTICS

What to Expect

DURATION

1 - 1.5 Hours

1–1.5 hours depending on the amount of hands-on drafting time built in.

DELIVERY

In-Person or Remote

Available on-site at your camp or virtually. Both formats are fully interactive, not just a slideshow.

TIMING

Fall Planning

Participants leave with a template and a drafted competency model for a real role at their camp.

WHAT PARTICIPANTS WALK AWAY WITH

  • A framework for understanding what competency models do that job descriptions can’t

  • The backwards planning methodology for identifying what success looks like in a role

  • A drafted competency model for a real role at their camp

  • An implementation plan for using competency models across hiring, development, and performance management

PAIRS WELL WITH

Build a Full Training Track

DIRECTOR LEVEL · ORGANIZATIONAL DESIGN

“We all Jump In” Doesn’t Work

Competency models and the VARCI framework address the same organizational clarity problem from different angles.

LEADERSHIP DEVELOPMENT · STAFF COACHING

Coaching as a System

Competency models give coaches a shared language for what they’re developing toward.

STAFF TRAINING · TEAM DYNAMICS

Stop the Drama

Recurring performance problems often trace back to a missing competency model. Understanding both together accelerates the diagnosis.

LET’S WORK TOGETHER

Bring This To Your Camp

Tell us a little about your organization and what you're looking for. We'll get back to you within 48 hours to talk through the details, customize the content for your context, and figure out what works for your budget and timeline.

Prefer to reach out directly?
jarod@thrivepointstudio.com