Leadership · Developmental · Systematic
Coaching as a System
Simple, scalable tools for supporting staff at every level of the organization.
At a Glance
A lightweight, repeatable coaching system is more useful to a camp leader than a calendar full of 1:1s. This training gives leaders that system. It’s built around three tools that work together: a set of coaching questions any leader can learn and teach, a protocol for identifying which staff need support most urgently, and a planning framework for staff who need more structured help.
Leaders leave with all three tools ready to use and a clear sense of how to build them into the rhythms of a camp day.
THE PROBLEM
The leaders who develop the strongest staff aren’t giving better feedback. They’re working from a better system.
The expectation that leaders will support their staff is built into every camp leadership role. The preparation for doing it well rarely is. Without a system, leaders default to whatever feels natural in the moment, usually a quick conversation when something goes wrong or a check-in when they happen to have time. That approach requires significant bandwidth and strong instincts to do consistently well, and neither is available in unlimited supply over the course of a long summer.
This training gives leaders the tools to make support consistent before the summer runs out of both.
WHAT’S INSIDE
3 Core Modules
The Coaching Questions
Great coaching starts with great questions. Staff learn the difference between mentoring and coaching, why coaching is faster and more scalable, and how to tame the Advice Monster, the instinct to jump straight to advice before understanding the real issue. The training covers three essential back-pocket questions, each with specific techniques for getting the most out of them.
A set of coaching questions any leader can use immediately
The Lost Staff Drill
A team protocol for identifying which staff need support most urgently without relying on any one person’s read of the situation. Leadership teams work through their full staff list together, using a simple hand-signal system to surface patterns, gaps in information, and staff who are being overlooked. Run regularly, it gives leadership teams a shared picture of where support is needed across the whole staff.
A protocol for prioritizing staff support as a leadership team
Staff Coaching and Support Plans
When a staff member needs more than a coaching conversation, they need a plan. This module covers the three-part structure for building one: the precipitating behaviors, the specific interventions and supports, and the contingency actions if the plan doesn’t hold. Staff leave with a template and two worked examples they can reference.
A planning framework for staff who need structured support
WHO IT’S FOR
Supervisors
UNIT LEADERS
SENIOR LEADERSHIP
SECTION DIRECTORS
PROGRAM DIRECTORS
Designed for anyone in a supervisory role at camp. Works well as part of a leadership development track during leadership-specific orientation. Particularly valuable for new leaders who are stepping into a supervisory role for the first time.
FORMAT & LOGISTICS
What to Expect
DURATION
1 - 2 Hours
Tends to be 1 hour. Longer with practice sessions built in.
DELIVERY
In-Person or Remote
Available on-site at your camp or virtually.
TIMING
Leadership Training
Works well as part of a leadership orientation track.
WHAT PARTICIPANTS WALK AWAY WITH
A three-part planning framework for staff who need structured support
A system for building consistent coaching into the rhythms of the summer
Three back-pocket coaching questions and how to use them
The Lost Staff Drill and how to run it with a leadership team
PAIRS WELL WITH
Build a Full Training Track
DIRECTOR LEVEL · HR & HIRING
Building Competency Models
Outline the key skills for a particular role to sharpen how you coach that role
LEADERSHIP · CAMPER BEHAVIOR SYSTEMS
Beyond Sticker Charts
The motivation-focused companion to this coaching framework.
STAFF TRAINING · PROFESSIONAL DEVELOPMENT
How to Get Fired or Get What You Want
Coaching is most effective when staff understand the professional context they’re being developed in.
LET’S WORK TOGETHER
Bring This To Your Camp
Tell us a little about your organization and what you're looking for. We'll get back to you within 48 hours to talk through the details, customize the content for your context, and figure out what works for your budget and timeline.
Prefer to reach out directly?
jarod@thrivepointstudio.com